Start and reach value Set roles and access Run customer work Troubleshoot

Supported integrations Connect a provider Monitor and recover

Build with Sakhaa

API overview Authentication Request examples

↗Open Sakhaa CRM Sakhaa Documentation

Start and reach value

Product fit and supported limits Getting started Admin first value in 60 minutes Workspace launch checklist Migrate and import customer data Train a frontline user Workspace navigation Sakhaa glossary

Configure and govern

Team and permissions Roles and permissions matrix Settings and integrations Supported integrations Privacy and security

Connect providers

Connect Meta lead ads Connect Google Ads lead capture Connect Google Forms Connect website lead intake Connect Resend email Connect Postmark email Connect SendGrid email Connect a Gmail mailbox Connect an Outlook mailbox Connect Google Calendar Connect Outlook Calendar Connect WhatsApp Business Connect Exotel calling Connect MCube calling Connect Samvaad AI calling Connect Bolna AI calling Connect Instagram Connect Samvaad website chat Connect Samvaad website calling Connect a Capture API client

Run customer work

People and accounts Forms and lead capture Deals and pipeline Tasks and activity

Communicate

Inbox and email WhatsApp Social channels Calls and telephony

Automate and learn

Automations and campaigns WhatsApp journeys AI and Sakha Knowledge and observability

Developers

Sakhaa Capture API Authentication API availability and future waves

Operations

Resources

Errors and recovery Postman and OpenAPI Versioning and changes API changelog

Capture API Capture API authentication Capture API request examples Capture API idempotency and retries Capture people in bulk Capture API error reference Capture API versioning and changes

Trust and account

Security, privacy, and customer data Service support and incidents Browser, device, and network requirements Plans, billing, and account changes Known limits and support boundaries Product and documentation release notes

Fix and offboard

Troubleshooting and support Troubleshoot login and access Troubleshoot imports and duplicate records Troubleshoot email connections and delivery Troubleshoot WhatsApp setup and delivery Troubleshoot calling and AI calling Troubleshoot automation and campaigns Troubleshoot Capture API requests Data export and offboarding

API Reference

API changelog

Customer-visible changes to the supported Sakhaa API contract.

For: Integration owners and developers
Owner: Integration engineering
Outcome: Review changes before they affect a customer integration.
Last verified: 2026-09-01
Next review: 2026-10-01
Status: Active

2026-09-01 — Documentation V2

Added generated operation pages for the complete supported public contract.
Added request fields, response schemas, status codes, and language examples.
Clarified that signed-in CRM routes are not public integration contracts.
Kept the v1 Capture API behaviour unchanged.

2026-08-29 — Public contract launch

Published GET /info, POST /person, and POST /persons/bulk.
Published API-key and API-secret authentication.
Required idempotency keys for write operations.

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Versioning and changes

Use the v1 contract and prepare for compatible or breaking changes.

Capture API

Create customer records through the supported external capture contract.

On this page

2026-09-01 — Documentation V2 2026-08-29 — Public contract launch